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884 Views 5 Replies Latest reply: May 6, 2012 3:46 PM by silverhead RSS
sbownes Just Startin'
sbownes
2 posts since
Jul 8, 2008
Currently Being Moderated

Mar 20, 2011 11:27 AM

Gearbox is crashing my iMac

I used my Toneport UX2 with Gearbox and Ableton Live without issue, but now that I have an iMac, I wanted to use Garageband and despite having the drivers installed, can't get the Toneport to work with Garageband. So I installed Gearbox and it keeps crashing my system.

 

What should I do?

  • Line6david Line 6 Support
    Line6david
    5,196 posts since
    Jan 27, 2010
    Currently Being Moderated
    Mar 21, 2011 11:40 AM (in response to sbownes)
    RE: Gearbox is crashing my iMac

    Hi,

       

      Are you installing drivers off of the CD? Newer operating systems like Snow Leopard and Win 7 are incompatible with the drivers that come on the disk.

       

      You can download the newest updates for free from our website. This should fix the issue.

       

      http://line6.com/software/

       

      Thanks,

      David

      Line 6 Customer Support

  • Line6david Line 6 Support
    Line6david
    5,196 posts since
    Jan 27, 2010
    Currently Being Moderated
    Mar 22, 2011 11:11 AM (in response to sbownes)
    RE: Gearbox is crashing my iMac

    Hi,

       

      I need some more info before I can properly diagnose the problem.

       

      What version of OSX are you using?

       

      Are you connecting the device to a USB hub?

       

      Have you tried different USB ports and cables?

       

      When you say gearbox crashes does your whole system crash or just the program?

       

      Does Gearbox throw an error code?

       

      Thanks,

      David

      Line 6 Customer Support

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